Shipping Policy

Website: Loouz.shop
Effective Date: February 1, 2026
Last Updated: February 1, 2026

At Loouz.shop, we are committed to providing a smooth and reliable shipping experience for our customers. This Shipping Policy explains how orders are processed, shipped, and delivered within the United States.

1. Shipping Locations

Loouz.shop currently offers shipping within the United States. Orders are shipped to the address provided by the customer during checkout.

Customers are responsible for ensuring that their shipping address, apartment or unit number, city, state, and ZIP code are accurate and complete.

2. Order Processing

After an order is successfully placed and payment has been confirmed, our team begins processing the order.

Orders are generally processed within 1–3 business days. Processing times may be longer during weekends, holidays, promotional events, high-volume periods, or circumstances beyond our reasonable control.

Once your order has been shipped, you may receive a shipping confirmation email containing tracking information where available.

3. Shipping and Delivery Time

Standard delivery generally takes approximately 7–12 business days after the order has been processed and shipped.

Delivery times are estimates and are not guaranteed. Actual delivery time may vary depending on the destination, shipping carrier, weather, holidays, transportation conditions, and other circumstances.

4. Shipping Charges

Available shipping options and applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Any promotional free-shipping offers may be subject to specific terms, minimum order requirements, geographic restrictions, or product exclusions.

5. Tracking Information

When tracking is available, a tracking number may be provided after your order has been dispatched.

Please note that tracking information may take some time to become active after the carrier receives and scans the package.

If your tracking information has not updated immediately, we recommend allowing additional time for the carrier’s system to update.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order.

If you discover that your shipping address is incorrect, contact us as soon as possible at sales@fludded.shop.

We will make reasonable efforts to update the address if your order has not yet been processed or shipped. Once an order has been shipped, we may be unable to change the delivery address.

Additional costs caused by an incorrect or incomplete address may be the customer’s responsibility.

7. Shipping Delays

Although we work to process and ship orders promptly, delivery delays can occur because of circumstances outside our control.

These may include:

• Severe weather
• Carrier delays
• Public holidays
• High shipping volumes
• Transportation disruptions
• Natural disasters
• Incorrect delivery information
• Unexpected logistical issues

We cannot guarantee delivery by a specific date when delays are caused by circumstances outside our reasonable control.

8. Lost or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us at sales@fludded.shop.

For damaged packages, we may request photographs of the product, shipping box, labels, and packaging to help investigate the issue.

We may also need to work with the applicable shipping carrier to determine the status of a missing or damaged shipment.

9. Delivered Packages

If tracking information indicates that a package has been delivered to the address provided at checkout but you cannot locate it, please first check with household members, neighbors, building management, or the designated delivery location.

You may also contact the shipping carrier directly using the tracking information.

If the package remains missing, contact us and we will make reasonable efforts to assist with the matter.

10. Multiple Items in an Order

Depending on product availability, fulfillment arrangements, or shipping logistics, items from the same order may occasionally be shipped separately.

If products are shipped separately, you may receive multiple tracking numbers or shipping notifications.

11. Order Cancellation

If you wish to cancel an order, contact us as soon as possible after placing it.

Orders may be cancelled before processing or shipment where possible. Once an order has been shipped, it generally cannot be cancelled and may instead be subject to our Returns + Exchanges Policy.

12. Contact Us

If you have questions about shipping, delivery, tracking, or your order, please contact us:

Loouz.shop

Email: sales@fludded.shop

Phone: +1 (226) 240-7599

Address:
7004 William Wallace Way
Austin, TX 78754
United States